{"id":1139,"date":"2026-01-27T08:21:11","date_gmt":"2026-01-27T08:21:11","guid":{"rendered":"https:\/\/singaporedigitalsignage.com\/php1\/?page_id=1139"},"modified":"2026-01-28T01:58:52","modified_gmt":"2026-01-28T01:58:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/singaporedigitalsignage.com\/php1\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”FAQ \u2013 Shopping with Us” font_container=”tag:h1|text_align:left” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” css_params=””]<\/p>\n

What is FREE Standard Delivery?<\/strong><\/h3>\n

We offer FREE Standard Delivery<\/strong> for all orders. You can expect your items to arrive within 3 to 5 business days<\/strong>.<\/p>\n

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What is Super Express Delivery?<\/strong><\/h3>\n

Need your order urgently? Choose Super Express Delivery<\/strong> to receive your items within 1 to 2 business days<\/strong> for an additional charge of SGD $30<\/strong>.<\/p>\n

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How long will it take to receive my order?<\/strong><\/h3>\n

All online orders are processed during our office hours, Monday to Friday, 10am to 5pm (Singapore Time)<\/strong>. Once your payment has been received, your order will be packed and scheduled for courier pickup.<\/p>\n

Standard Delivery:<\/strong> 3 to 5 business days
\nExpress Delivery:<\/strong> 1 to 2 business days (additional charges apply)[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” css_params=””]<\/p>\n

What happens if an item I ordered is out of stock?<\/strong><\/h3>\n

If an item is unavailable, we\u2019ll contact you with two options:
\n1. Wait for Restock:<\/strong> We\u2019ll hold your order and ship it as soon as the item becomes available.
\n2. Full Refund:<\/strong> Receive a full refund to your original payment method.<\/p>\n

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Can I speak to someone before making a purchase?<\/strong><\/h3>\n

Absolutely! You can call us <\/strong>or email our customer service team<\/strong>.
\nOur friendly support manager will be happy to assist you during business hours (Monday\u2013Friday, 10am\u20135pm)<\/strong>.<\/p>\n

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Do you have a physical store?<\/strong><\/h3>\n

Yes! You can visit our showroom at: #03-66 Sim Lim Square, 1 Rochor Canal Road, Singapore 188504<\/strong><\/p>\n

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Do you offer international shipping?<\/strong><\/h3>\n

Yes, we offer international shipping<\/strong> for selected products. Please contact us with the item details<\/strong> and your delivery address<\/strong>, and we\u2019ll provide a shipping quote.<\/p>\n

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Do deliveries take place on weekends?<\/strong><\/h3>\n

Yes, we deliver during weekdays<\/strong>, after business hours<\/strong>, weekends<\/strong>, and occasionally on public holidays<\/strong>.<\/p>\n

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What if my package arrives damaged or not working?<\/strong><\/h3>\n

All our items are covered under manufacturer warranty<\/strong>. If your product arrives damaged or faulty, please email us<\/strong> with your order number<\/strong> and a short description of the issue.
\nOur team will assist you in resolving it promptly.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”FAQ \u2013 Shopping with Us” font_container=”tag:h1|text_align:left” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” css_params=””] What is FREE Standard Delivery? We offer FREE Standard Delivery for all orders. You can expect your items to arrive within 3 to 5 business days. [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] What is Super Express Delivery? Need your order urgently? Choose Super Express Delivery to receive your items within […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1139","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/pages\/1139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/comments?post=1139"}],"version-history":[{"count":3,"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/pages\/1139\/revisions"}],"predecessor-version":[{"id":1142,"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/pages\/1139\/revisions\/1142"}],"wp:attachment":[{"href":"https:\/\/singaporedigitalsignage.com\/php1\/wp-json\/wp\/v2\/media?parent=1139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}